I delight customers as part of the Support team over at Zapier. We’re focused on helping people do more with technology through automation.
Prior to joining Zapier, I spent seven years working across Support at Automattic, makers of WordPress.com and other awesome web products. I’ve led remote teams, worked on the frontlines of support, dabbled in customer success, and spent a few years with Enterprise clientele.
I’m currently interested in leading remote teams 👏 and the craft of delighting customers 😁. I jot notes on those ideas whenever they come to mind.