What You Say vs. What They Hear

Communication is super important within any organization, but it’s particularly vital in remote work. At Automattic, we use the phrase “Communication is oxygen.”

The take-home message—building something amazing is impossible if everyone isn’t on the same page.

Any communication is better than silence, but aspects like clarity, actionable next steps, and an understanding of how everything “fits” can take a message from mediocre to “Hell yeah…let’s do this!”

A few weeks back, I was able to catch dinner with my buddy Chuck, and we were chatting about leadership and communication. I mentioned one communication error in particular that I was trying to address—reconciling what you’re saying with what “they” are hearing. This harmony is imperative for great communication, but I/we so often walk away from a conversation thinking “Oh yeah, made that totally clear” only to revisit the same idea two weeks later and find out we’re on different pages.

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Monthly Review: February 2016

I publish a monthly review of habits, work, etc. You’ll be able to find them all here.

February was a fun month for several reasons. Multiple good friends came out to visit. My wife and I got several days of skiing in. We joined a CrossFit gym, which has been amazing. I was able to tackle some difficult code problems and gain confidence working in React. Drink for Pink was approved as a 501(c)3 nonprofit by the IRS. All great stuff! Full recap of goals, books, habits, etc below.

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