The Power of Moments: Why Certain Experiences Have Extraordinary Impact

Fantastic read that really challenged me to think deeply around customer experiences and impacts in my personal life. The gist of the book is that there are many opportunities within business and our day-to-day lives where we could elevate a given moment for someone around us. The right type of elevation can take an ordinary moment and make it something to remember. I would highly recommend this for anyone that’s interested in building products or just creating a happier environment for those around them.