In a recent episode of his podcast, Tim Ferriss recounted a discussion he had with executive coach Jerry Colonna. In that discussion, Colonna mentioned four powerful questions that I feel are worth keeping top of mind: How am I complicit in creating the conditions I say I don’t want? What needs to be said that […]
Let’s say you need to deliver some critical feedback. How do you kick off the conversation? Maybe you get straight to the point and rip off the band-aid. Just go straight for the jugular. Alternatively, maybe you start with a simple question, “How are things going?” Your hope is that they bring up the issue […]
The story of Michael Eisner is a compelling one. It’s a story of a quick rise to become one of the most powerful men in Hollywood, and a cautionary tale of how to remain humble.
My colleague over at Automattic, Simon, recently kicked off a discussion inspired by this talk by Janice Fraser at Mind the Product. The talk expands on three key points related to work and life, but it was her final point that stuck out – “You Don’t Get Buy-in in a Single Meeting”. Fraser mentions that […]
Each year, I set aside an hour or two to reflect back on the previous year and look forward to everything I want to accomplish over the upcoming year. I’ve been doing this since 2015, and it’s been a helpful exercise to focus my energy heading into the new year. This year has been pretty […]
A quick thought exercise around customer experience modeled after a tiny startup called Airbnb.
We break down the two types of delegation outlined in The 7 Habits of Highly Effective People – Gofer and Stewardship – and the keys to effectively delegating to teammates.
Multi-tasking is to productivity as smoking is to health. If your goal is to get anything done, goes the popular notion, single-tasking is the path to success.
Over the past five months, my wife and I have been adjusting to our roles as new parents. It’s a stressful gig! There are endless amounts of diapers, sleepless nights, and fits of crying for no apparent reason. Of course, there are also moments that make it all worthwhile – the smiles and giggles that […]
In the 19th century, Francis Cabot Lowell stole an idea. More importantly, he stole an idea from Britain and brought it back to the United States, largely transforming the American economy.