When I was interviewing for the Happiness Engineer job at Automattic (almost a year ago!), the trial lead (the full-timer conducting my interview) asked why I wanted to work in the Happiness Engineer role. With my background in personal training and a short stint in online advertising, it wasn’t the most natural fit.
In response, I kept touching on a particular “feeling” that I had had when all the pieces of my original website fell into place. At that point, I had setup my own self-hosted WordPress install and learned just enough of CSS to be dangerous. While I frequently brought down my own site and had to call in reinforcements to help bring it back up, there was this moment where it was perfect. I had the right widgets, the perfect design, and the ideal canvas for my thoughts and ideas. Best of all, I had built it.
That’s the exact same feeling that draws me to helping other bloggers and writers at WordPress.com. People from all over come to WordPress.com with an idea or a message to share. As they get started, they may encounter roadblocks that leave them feeling frustrated. My goal is to remove those roadblocks and show them a glimpse of what is possible.
Through my work, I hope to recreate that feeling inside of users and get them excited about whatever they’re doing. I want them to have the perfect canvas for their ideas and the empowering feeling that comes with creating something on their own. It’s a feeling I believe everyone should experience in some form, and one that I hope to never lose myself.